August 12, 2015

How To: Install Viira Windows App on Windows 10

Filed under: Uncategorized — admin @ 2:14 am

The Viira Windows App is fully compatible with Windows 10. Depending on the settings on your Windows 10 computer however Windows 10 may warn or fully prevent the installation of the Viira Windows App because the application publishers (we) are “not recognized as a safe vendor“.

The reason why this message appears is because as a niche application without a sufficiently large download base (yet!) the Viira Windows App is relatively unknown to the app databases that Windows 10 and Microsoft maintain.

While we work with Microsoft to register as a recognized, safe vendor (which also involves paying a sizeable sum) here is how you can fix things and install the Viira Windows App on your Windows 10 computer:

  1. Open Control Panel
  2. Navigate to System and Security->Action Center. In the left pane, you will see the “Change Windows SmartScreen settings” link. Click it.
  3. Under “What do you want to do with unrecognized apps?” select either “Warn before running an unrecognized app” or “Don’t do anything”.

Here is a link to a more detailed article which contains some useful screenshots as well as more background info on Windows Smartscreen:

How-To: Disable Windows Smartscreen In Windows 10

As always, if you encounter additional issues or problems on your computer or IT environment don’t hesitate to contact our support - we are here to help!

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2 Comments »

  1. Dear Sir ,
    we had to buy software viira for blackberry passport .And installed on my phone .
    anh then , we open your website want us install viiga to desktop with trial .

    We already to buy software Viira ,and are you want us to buy more software Viira use for desktop again ?It must to buy 2 software ?

    Please explain for us ?
    Best regards,
    phuc,huynh long
    Green Algae Co.,Ltd

    Comment by phuc,huynh long — September 3, 2015 @ 3:33 am

  2. Once you purchase Viira Pro your license allows you to use Viira on all available platforms, including Windows.

    If you have purchased Viira (App Only) which includes a Viira app license only for mobile devices you can then upgrade to Viira Pro at a buyers discount. You will see the option available on your smartphone/tablet, or just contact our support department and they will help you and apply the discount on your account.

    I hope this helps and answers your questions!

    Comment by admin — June 22, 2016 @ 6:03 am

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