Comments on: Viira 3.1 Released: Touch Screen Interface, Quick Add and More

By: admin

admin — Wed, 16 Nov 2011 23:36:25 +0000

Hi Jimmy,

The new touchscreen interface will be available on the Viira Outlook Suite BlackBerry client over the next few weeks. In addition to all the new features in Viira 3.1 like touchscreen , quick add etc. that we are in the process of porting to the Viira Outlook Suite you will also see a number of new capabilities as well. I wish I could disclose them here but all i have to say is stay tuned!

By: Jimmy

Jimmy — Fri, 11 Nov 2011 18:57:15 +0000

When will the touch update be available for Viira Outlook Suite?

By: admin

admin — Mon, 07 Nov 2011 21:54:19 +0000

Mike, what you are seeing is actually by design. Right now Viira reads in all tasks from your native BlackBerry tasks and lets you modify them and assign them in your GTD system. At present tasks created in Viira do not automatically get pushed to the native tasks, except in the case of a task with a reminder like you have correctly noticed. (The Viira Outlook Suite does however push any tasks created in it , both on the BlackBerry and on Outlook to the corresponding native tasks system.)

With that being said, other have requested the full availability of all Viira tasks in the native tasks app and we will be adding this feature in the next software update. So stay tuned!

With regards to reaching support, the quickest way to get a response is by dropping us an email at support _at_ kartamobile dot com or by calling our customer support line. We try to respond to email as quickly as we can and our customer support line is available Mon-Fri, 9am to 5pm Pacific Time.

I hope this helps and answers your questions!

By: Mike

Mike — Thu, 03 Nov 2011 02:55:33 +0000

A bug report.

On Curve 9300, when adding a task, it does not appear in BB tasks. The only way to make it appear is to add a reminder, then Save, then remove the reminder.

Also, I’ve emailed customer support abot some other issues but have not had a reply (although has only been 24 hours). Is there a better method to contact re. Viira concerns / issues?

By: dev

dev — Thu, 06 Oct 2011 17:08:15 +0000

Kyle, I tried to reproduce the problem on a few of our in-house devices but assigning projects or contexts worked as expected here and the tasks were moved away from the In-Basket.

Can you tell me a littel bit more, e.g. what OS version does your Bold 9650 have? Also, can you tell me if the task is still there if you open the In-Basket again (switch to another view then go back to the In-Basket)?

By: KyleC

KyleC — Thu, 06 Oct 2011 16:39:43 +0000

With the 3.1 update, when I make a task in the in-basket, I am unable to assign it a context or project. Even if I apply a context/project and save, the task remains in the in-basket, unassigned. (BB Bold 9650)